THESE REFUND PROCEDURES APPLY TO CUSTOMERS WHO PURCHASE OUR PRODUCTS FROM PALM
TREE BRANDS aka BUDDY’S ESSENTIAL DIRECTLY OR FROM OUR AUTHORIZED RESELLERS IN THE
UNITED STATES ONLY. ALL OTHER CUSTOMERS MUST SEEK THEIR REFUND, RETURN OR EXCHANGE
FROM THE RETAILER WHERE THE PRODUCT WAS PURCHASED. REFUNDS ARE PAID IN U.S. DOLLARS.
WE DO NOT REIMBURSE ANY SHIPPING COSTS OR TAXES.
The Palm Tree Brands stands behind every product purchased from it or from any of its authorized
resellers (including authorized retail and internet-based sellers) with our 100% money-back guarantee
within 30 days of purchase.
Refunds are given only on products for which proof-of-purchase (receipt and purchasing information) is
provided and that were purchased directly from us from one of our authorized resellers.
If you purchased a product directly from us or from one of our authorized resellers and are dissatisfied
with a product for any reason, we will refund your money.
Please send the receipt to:
Palm Tree Brands Corp
Attn: Customer Satisfaction
5645 Coral Ridge Dr. Suite 375
Coral Springs, FL 33076
Please also include your full name, address, and phone number along with a brief note as to why you
were dissatisfied with the product. We do track customer comments as a way to improve our products.
Please do not return unused product or empty containers.
Refund requests can also emailed to: Sales@palmtreebrands.com
We reserve the right to reject any refund request. Most refunds are processed within six weeks.
Thank you.